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Improving Single Source Procurement in Healthcare

Imagine a healthcare procurement process that’s as streamlined and efficient as working with a trusted mortgage broker or recruitment agency. One supplier could handle your diverse needs while providing ongoing support and advice, creating a lasting partnership. While no single supplier can cover everything, what if there was a company that operated like a broker or agency, capable of sourcing additional products and services while maintaining a single point of contact?

In healthcare, the unique requirements of each facility may vary, but the advantages of adopting a consolidated procurement approach remain consistently compelling. Whether you operate in the realms of theatres, wards, ICT, the biomedical department, or administration, the profound positive impact of partnering with a single company for procurement and services will be noticeable. Consider these scenarios:

Upgrading Operating Theatres:

When upgrading your operating theatres, you typically require capital equipment such as operating tables and theatre lights, pendants, digital integration, anaesthetic machines, patient monitors, and wall-mounted medical-grade computers. Partnering with a single supplier for all these products offers numerous advantages:

Enhanced Workforce Efficiency: Your entire team benefits from a coherent and integrated solution including subject matter & product experts, project facilitation, and change management.

Simplified Procurement: Your procurement team interacts with only one contact, simplifying the purchasing process.

Streamlined Invoicing: Accounts can centralise all invoices, reducing administrative overheads.

Efficient Support: All service and support requests can be conveniently logged through a single portal, improving issue resolution times and minimisation of downtime.

Digitising the Workforce to Support an EMR:

When transitioning to an Electronic Medical Records (EMR) system, you need hardware to support the software. This includes handheld computers, workstations on wheels, wall-mounted medical-grade computers, and EMR integration, including nurse call and duress systems. A unified supplier approach offers several benefits:

Seamless Integration: All components seamlessly integrate with each other, reducing compatibility issues.

Enhanced Mobility: Handheld computers and mobile workstations provide mobility and flexibility for healthcare professionals.

Centralised Support: Accessing support and assistance becomes more convenient via a single portal.

Hospital to Home Monitoring:

For hospital-to-home monitoring, you require a central monitoring system and unobtrusive wearable monitoring devices, all of which integrate with the EMR. Here’s how a consolidated procurement approach can help:

Holistic Monitoring: A single supplier ensures compatibility and comprehensive monitoring across different devices, from when a patient first walks in to when they are given the all-clear whether it be in the hospital or the home.

Efficient Record Keeping: Centralised procurement simplifies record-keeping and reduces the risk of errors.

Unified Support: Managing support requests through one portal makes it easier to track and address issues promptly.


By embracing a single source procurement strategy in healthcare, you not only streamline your processes but also build stronger, long-term partnerships with suppliers who understand your unique needs. The result is a more efficient, cost-effective, and responsive healthcare system that benefits both patients and providers whilst providing an environment that is attractive to clinicians.

HPA is your premier healthcare solutions provider. We offer a comprehensive range of products and services, including ICT, Surgical, Patient Monitoring/Life Support, and Infrastructure solutions. Our commitment extends beyond products, as we also provide a suite of services, including expert project management, installation support, and advanced patient record management.

In cases where your specific needs fall outside our primary areas of expertise, we collaborate with trusted partners for complex software solutions and seamless system integration.